24 x 7 Dispatch Office: (+971) 600500990
Headquarters, Dubai, UAE (GMT+4:00)
Saturday - Thursday : 09 AM - 09 PM
Privacy Policy

Galaxy Smart Car Towing

We at Galaxy Smart Car towing take our clients, business partners and passengers’ privacy at heart and there is nothing more important to us than being responsible for the information that you share with us. As our culture is based on trust and honesty, we appreciate the private nature of information you share with us. Our main objective is to plan the best business strategies to serve you the best to do that we need to know how and what interests you the most by asking you questions about your trip and business experience with our company. We at Galaxy Smart Car towing adhere to the following polices that have been put in place to protect and serve you to the best of our capabilities.

  • When you provide us with your name, phone number, e-mail address, physical address or credentials for general business inquires or for booking your trip with us, we store the information in our proprietary database. Unless you tell us to, we may send you occasional brochures or other information about our services that might be of interest to you. We do not trade, transfer, or share any of your information with another organization, except for the purpose of billings to process your payments (Banks, Credit Card companies)
  • If you prefer not to receive any brochures or other information from us you may email us at info@galaxy-towing.com and we will gladly honor your request.
  • Our servers collect date each time a user logs on our website the information collected is anonymous and we use this information such as numbers, frequency, and duration of visits to each web page and is used to improve the navigability and content of our website.
  • Galaxy Smart Car towing website may contain links to third party web sites. As these sites are not under our control, we cannot be held liable for the contents or service to any of these sites. We provide these links only as a convenience and do not participate in any referral program, nor do we endorse any of their programs (if applicable). If we are supporting an organization, we will make it clear to all our business partners, clients, and passengers on how Galaxy Smart Car towing is involved in these programs by having a section on our website.
  • We do not partner or have special relationships with any advertisement server companies.
  • Galaxy Smart Car towing reserves the right to release information if asked by appropriate authorities to comply with the law or to protect the safety and integrity of our employees, users or others.
  • We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on our website.
  • We may make changes to this policy periodically, which we will continue to post here. If you have any concerns about the privacy of your information, please contact us at the above given email address. We do not misuse the information you provide us with and will honor any restrictive request you may have about your personal data.
  • PROFILE CREATION: The details entered within the fields at the first time of logging-in, are stored on our servers. This is done solely for profile creation purposes, and ease of access during your subsequent visits. Having a profile allows for us to gather information based on your consumption of our services. As such, allowing us to prepare tailor made offers specifically for your profile.
  • ADDRESSES & LOCATIONS: Galaxy Smart Car towing does not store any data related to locations you have visited. Any, and all addresses you visit or save as favorites are uniquely stored on your individual profile within the application, to which only you have access. The pick-up and drop-off location you input, allow us to locate the closest available driver to dispatch to your location in order to facilitate service in a professional manner.
  • CARD PAYMENT: Due to our commitment to the security of your personal card information, we ensure that none of your data is stored on our servers. Galaxy Smart Car towing has appointed internationally renowned, IAS and ISO Accredited payment gateway providers, CC AVENUES, to manage all transactions. In addition to using 3DS and 128-bit SSL technology, CC AVENUES manages complex structures to ensure that all information remains strongly encrypted from end-toend. Member and User information, whether public or private, will not be sold, exchanged, transferred, or given to any other third party for any reason whatsoever, without the consent of the customer. Other than for the express purpose of delivering the purchased product or service requested by our Members and Users. Please note: we do not knowingly collect any information from children below the age of 18 through our services. As we require all user of our services to be at least 18 years of age. By continuing to use Galaxy Smart Car towing, you consent to the use of your information, as identified above, in accordance with the Privacy Policy. We thank you for your trust!